SalesDiagnostics Foundation Services (Buyer Satisfaction Diagnostic and Win More Diagnostic) often uncover additional areas of opportunity to increase sales and customer retention. We help companies actively pursue these opportunities through three follow-on services.

Sales performance audit:

• We conduct this analysis if prospect feedback indicate sales force performance issues
• We create a prospect-performance scorecard and identify knowledge and training gaps for your company to use for training and human resource allocation
• We deliver a plan for optimal resource alignment

• We conduct this analysis if customer feedback indicates gaps in product/service features vs. customer demand
• We provide a comprehensive customer needs grid to aid in product/service requirement planning
• We deliver a plan for new product development

• We conduct this analysis if customer feedback indicates a gap between a company's offering and that of the competition
• We develop a comprehensive competitive grid to identify product and/or service gaps
• We deliver a concise plan for new product and/or service development